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Frequently Asked Questions

How do I add a payment plan to my Registration Event?

A Payment Plan can be set on any fee.  You can specify how much you want to collect upfront, over multiple payments, and by what dates you want the payments to be due. To add or update payment plans you will need to navigate to your Registration Event.
  1. Login to Pickle Juice
  2. Click on Registration
  3. Click on Manage
  4. Select Activity
  5. Under Programs, select the Status as All, then select your Event.
  6. 6.  Under Event Features, select Edit Events.
  7.  Go the top of the page and you will see the progress bar that is highlighted in green.
  8.  Click on FEES
  9. Select Add Fee or Edit the fees you want to update by selecting the Pencil Icon. You can add or edit fees under Event Fees or Optional Fees.  
    1. Under Payment Option select the drop down and choose Optional Payment Plan
    2. Hit Save
  10. Select Create Payment Plan
    1. Choose Percent or Amount
    2. Select Number of additional Payments (you can schedule up to 12 payments).
    3. Set your Due Dates
    4. Select Save

How do I add Terms and Conditions or Upload a document to a Registration Event?

Add Documents – Set up your own Terms & Conditions for parents to agree to and upload Important Forms and Documents for parents to view or download in your registration.  This could include Travel Waivers, Physical Forms, Release & Liability Waivers, Season Schedules, ect.
  1. Login to Pickle Juice
  2. Click on Registration
  3. Click on Manage
  4. Select the Activity for your team
  5. Under Programs, select the Status as All, then select your Event
  6. Under Event Features, select Edit Event.
  7. Click on the Documents Page above the Status Bar
    1. Terms & Conditions - You can add custom T’s & C’s and require parents to digitally accept your terms.
      1. To Add Terms and Conditions select Yes
      2. Click the Add Terms box
      3. Select New or Existing Terms and Conditions
      4. Type the Name of the terms (such as, Travel Wavier)
      5. Type your terms for parents to accept
      6. Click Save (Under the Signature Box parents will be required to type their initials to agree to your Terms & Conditions as they go through this page).  
    2. Upload Forms and Documents – You can attach forms for parents to view and download
      1. To Add a Document for a parent to view, or download during registration, select Yes.
      2. Click on Add Document
      3. Select New or Existing Document
      4. Select Add New for New Document, and fill in the Name of Document.
      5. Select file
      6. Click Save

How do I use my PJ credit?

If you receive a Pickle Juice Credit from your organization, there are multiple ways you can use your credit.  You can use it to pay an invoice or apply it towards registration at checkout. You can view your balance under your wallet.  To use or apply a credit choose the Apply Credit link when paying.
  1. When you are on any check out screen you will see the Available PJ Credits Box if you have any credits
  2. Click on Apply Credit to apply the PJ Credit. After applying the PJ Credit amount you will see a new Invoice balance.  
  3. Select your payment method to pay for the remaining balance on your Invoice if any amount is listed.
 

How do I view my PJ credit balance?

  1. Login to Pickle Juice
  2.  Go to the top right corner of screen, and you will see your name appear on the dashboard.
  3. Click the drop- down menu by your name, and click on Wallet.
  4. Scroll to bottom of page and you will see PJ credits.
  5. Click on the green, highlighted dollar amount to view your PJ credit balance, and credits that have been given for each invoice. (Note: if nothing appears there you have no PJ credits)

How do I deactivate a participant or suspend a participant’s payment plan?

You can deactivate a player so they do not appear on your active list. (***Important*** When deactivating a participant, you have the option to suspend any active payment plan or not suspend it). If you need to reactivate a participant you can follow the same steps to activate; however, the payment plan will not be reactivated. Deactivate a player and suspend any payment plans
  1. Login to Pickle Juice
  2. Click on Registration
  3. Click on Manage
  4. Select Activity
  5. Under Programs, select the Status as All, then select your Event
  6. Select Participants
  7. Find your Participant, and then select View/Edit .
  8. Click on Deactivate in the green box in the top right-hand corner
  9. Confirm Deactivate
Reactivate a player
  1. Find your Participant and then select View/Edit
  2. Select Activate in the green box in the top right-hand corner

How do I issue a credit to a player?

  1.  Login to Pickle Juice
  2.   Click on Payments
  3.  Click on Invoice Payments
  4. 4. Find your player’s Invoice by entering in the drop -down menu and the player’s last name, or you can search by invoice number.  
  5.  Select the Invoice number (highlighted in green) you are looking for, and click on the number to open it.
  6.   Click on Edit by Invoice Items.
  7.  Select Credit
  8.  Select the type of credit whether for registration or uniform.
  9.  Type in the amount and any notes. (The credit being issued can be more than the actual invoice amount.)
  10. Click Add items and then continue.
*Please note, when you as an Admin issue a credit to a player it will not refund the parents credit card; instead it issues a player a Pickle Juice credit.  This will be saved for parents to use to pay for other events in the future. ***Also, please let your parents know that when a credit is issued for an invoice it automatically cancels out the payment plan that has been setup for the player.  The Admin will need to keep up with the additional payments of the players payment plan.

How do I edit a player’s email address or registration information?

  1. Login to Pickle Juice
  2. Click on Registration
  3. Click on Manage
  4. Select Activity
  5. Under Programs, select the Status as All, then select your Event
  6. Select Participants
  7. Find your participant, and then select View/Edit .
  8. Click on Edit Registration in the green box in the top right-hand corner.
  9. Find the Registration Information that needs to be edited either for the parent or the participant located in the top menu highlighted in green.    
  10. Click Save when you have finished editing the Registration Information.
 

How do I view and reconcile all of my teams credit card sales?

Pickle Juice offers robust deposit detail to allow you to easily reconcile your bank deposits and book your revenue categories.  All credit card sales are grouped by deposit number and deposit date. You can see all of your team’s credit card sales and match up all of your deposits to your bank statement in the Financials section of Pickle Juice. This can be found under Deposit Allocation. Here you can view your credit card sales by sport, team, and revenue category.
  1. Login to Pickle Juice
  2. Click on Financials
  3. Select Deposits
  4. Select Deposit Allocation
  5. Select your Date Range
  6. Select to view by Level (by sport) or Category (by revenue cagtegory)
  7. Click View Report
  8. Expand the Arrows on the left to view the Deposit Details which will include Revenue Category and Activity Name (further detail can be downloaded by selecting the excel download buttons)

My card has expired and I have an active payment plan. How do I update my credit card information?

If your card has expired or has been lost or stolen and you need to update your credit card information, you can follow these steps. Note: you may still need to make a payment, if so, go to My Invoice to make a payment after you update your card
  1. Login to Pickle Juice
  2. Go to the top right corner of screen, and you will see your Name appear on the dashboard.
  3. Click on your Name and the dropdown menu will appear.
  4. Click on Wallet
  5. You will see your Invoice under Active Payment Plans.  
  6. Click on the Pencil under Change Payment Method.
  7. Select Payment Method on the drop - down menu
  8. Click New Credit Card and then Add
  9. Fill in all New Credit Card Information
  10. Scroll down to bottom of screen, and click Submit.

How do I save a group to send messages to in the future?

  1. Login to Pickle Juice
  2. Click on Message Center
  3. Click on Messages
  4. Click on New (the highlighted green box that says New)
  5. Click on the To Box
  6. Add A Group
    1. Select the Add Group icon
    2. Select Group Type New or Saved
    3. Name your group (You can send to this group in the future)
    4. Add any custom email addresses to this group outside of Pickle Juice
    5. Select the Roles of who to include
    6. Select the Expand Arrow next to your teams
    7. Check the Box next to the Program or Activity to include All or select the individuals you want to include
    8. Scroll to top of page and click Save.

How do I send a text message to my team?

Please note, you cannot send a text message to your team and parents if they are not enrolled to receive text messages.  Also, please know that you can not send a text message on its own.  Your message can only be sent as an email and text message.  
  1. Login to Pickle Juice
  2. Click on Message Center
  3. Click on Messages
  4. Click on New (the highlighted green box that says New)
  5. Select the From Name drop down menu and select your team.
  6. Select the Reply to Address (Select or add your email address if you want recipients to reply to you directly).
  7. Type the email address you are sending To, or Add a Group such as your team or Look Up an email address from the directory
  8. Add A Group (Optional)
    1. Select the Add Group icon
    2. Select Group Type New or Saved
    3. Name your group (You can send to this group in the future)
    4. Add any custom email addresses to this group outside of Pickle Juice
    5. Select the Roles of who to include
    6. Select the Expand Arrow next to your teams
    7. Check the Box next to the Activity and Program to include
    8. Check the Box of the Admins, Players, and Parents you want to receive your text message.  It will tell you here if they are enrolled or not.
    9. Scroll to top of page and click Save.
  9. Look Up Email Address (Optional directory search)
    1. Select the Magnifying Glass icon
    2. Type in a name or email address to search the directory
    3. Select the name or names from the directory
    4. Scroll to top of page and click Save.
  10. Type the Subject of your email
  11. Add Attachment (optional)
  12. Type your email message
  13. Include a text message to all users.  (Only enrolled users will receive a text.)
  14. Click Send

How do I send an email to my team?

  1. Login to Pickle Juice.
  2. Click on Message Center
  3. Click on Messages
  4. Click on New (the highlighted green box that says New)
  5. Select the From Name drop down menu (this is who the email is coming from; example football team, soccer team, etc.)
  6. Select the Reply to address (select or add your email address if you want recipients to be able to reply to you directly)
  7. Type the email address you are sending To, or you can Add a Group such as your team or you can Look Up an email address from a directory
    1. Add A Group (Optional)
      1. Select the Add Group icon
      2. Select Group Type New or Saved
      3. Name your group (You can send to this group in the future)
      4. Add any custom email addresses to this group outside of Pickle Juice
      5. Select the Roles of who to include
      6. Select the Expand Arrow next to your teams
      7. Check the Box next to the Program or Activity to include
      8. Scroll to top of page and click Save.
    2. Look Up Email Address (Optional directory search)
      1. Select the Magnifying Glass icon
      2. Type in a name or email address to search the directory
      3. Select the name or names from the directory
      4. Scroll to top of page and click Save.
  8. Type the Subject of your email
  9. Add Attachment (optional)
  10. Type your email message
  11. Include a text message to all users.  (Only enrolled users will receive a text.)
  12. Click Send

How do I set up a refund policy for my registration event?

  1. Login to Pickle Juice
  2. Click on Registration
  3. Click on Manage
  4. Click your Activity
  5. Under Programs, select the Status as All, then select your Event
  6. Under Event Features, select Edit Event
  7. Select Payment highlighted in green above the progress bar and go straight to the Payment page.
    1. Refund Policy – You can Customize your Refund Policy here.  Set the terms of your Refund Policy for your Registration Event.
      1. Choose No Refund Policy or Add New
      2. If you choose Add New, type in Refund Policy Name
      3. Type in the details of your Refund Policy in the box
      4. Click Save and Exit.

How do I set up the ability for a parent to pay by check at check out?

Special Instructions on Payment Code: To allow parents to pay by check during registration, you can setup a Payment Code which they can then use at checkout to complete registration.  Please note, codes are case sensitive and must be entered exactly how you create it.  You must collect the check from the parent still, and then you can record the payment in Pickle Juice Financials.
  1. Click on Registration
  2. Click on Manage
  3. Select Activity
  4. Select All under Status, then select the Event
  5. Select Payment Codes
  6. Click on Create New
  7. Create your Own Description and Code (Code is case sensitive)
  8. Select Active
  9. Select Submit

How do I allow parents to pay by check or cash for my Registration Event?

You will need to make sure you have selected the option to Allow for Cash and Check Payments in the Payment section of Registration.  You will also need to create a Payment Code under your Event Features page.
  1. Login to Pickle Juice
  2. Click on Registration
  3. Click on Manage
  4. Click on your Activity
  5. Under Programs, select the Status as All, then select your Event
  6. Under Event Features, select Edit Event
  7. Select Payment highlighted in green above the progress bar and go straight to the payment page.
  8. Check the box that says Allow Cash and Check Payment.
  9. Click Save &Exit when done.
    1. The default is to only allow parents to pay by credit card.  You can turn on the option to accept cash or check at registration check out.  This will also require a parent to enter a Payment Code that you as the Admin generate in Pickle Juice (This can be found under Payment Codes).
    2. Also, do not forget to collect the checks from the parents who prefer this type of payment, and don’t forget to record the checks in Pickle Juice Financials.

How do I accept a Payment from my team other than a Registration Event (such as travel, banquets, spirt wear etc.)? New One Time Payment has been Updated Virtual Terminal.

Pickle Juice gives you the ability to accept payments outside of registration for things like sponsorship payments and spirit wear.
  1. Login to Pickle Juice
  2. Click on Payments
  3. Select Virtual Terminal
  4. Fill in the Amount
  5. Click the dropdown menu under Category and select which Revenue Category to book the transaction
  6. Fill in the Item description
  7. Choose what Activity or Program this sale is benefiting
  8. Select who is paying (Registered User already has a Pickle Juice account and a Guest does not have a Pickle Juice account)
  9. Click on Pay

How do I accept a payment from a parent or player who wants to make a payment in person on their invoice?

*Please Note - a player must have already registered for your event in order to apply a payment to their invoice for the event.
  1. Login to Pickle Juice
  2. Select Payments
  3. Click on Invoice Payments
  4. Type in the Parent’s Email Address or Player’s Name in the dropdown menu or search by Invoice Number.
  5. Type in the amount for the Invoice and click Pay.
  6. Next, the Invoice Payment box will appear.
  7. Select the Payment Option below and Confirm Payment.

Which internet browser should I use for Pickle Juice?

Chrome is the recommended browser to use.  Firefox and Safari can also be used.  Microsoft Edge and Internet Explorer are not supported by Pickle Juice.

I don’t see my event under the available events to register for, how can I make it visible?

Its probably because your event is no longer active, so you will likely need to make sure the dates are current and your event is still open.  You can go and edit the registration dates.
  1. Login to Pickle Juice.
  2. Click on Register
  3. Click on Manage
  4. Select Activity
  5. Under Programs, select the Status as All, then select your Event
  6. Under Event Features, select Edit Event
  7. Make sure the Event Date is set for a later date, otherwise your event will not be seen by those who want to register.  Make sure to click Save & Exit when completed.

How do I see a list of all the players who still owe money?

  1. Login to Pickle Juice
  2. Click on Financials
  3. Click on Receivables Report
  4. Then select the Activity, and any other filter you may need to search by
  5. View by Date or by Group By Name (Which list players by name A-Z   
  6. Click View Report.

How do I see all the payments that have been made for my team?

  1. Login to Pickle Juice
  2. Select Payments
  3. Then select Payment Report
  4. Select the Dates that apply
  5. Add any Filters (Such as by Activity, Program, Invoice #, Ect.)
  6. Select View Report

As an Admin, how do I view a players Invoice and how much they owe?

There are many places you can view players invoices and outstanding balances. This includes anywhere that has an invoice #.  You can go to the page which shows all Participants who have registered for your event or you can go under Invoice Payments directly to view players invoices
  1. Login to Pickle Juice
  2. Click on Payments
  3. Click on Invoice Payments
  4. Click the user drop down and start typing parent/participants name or email address, or Search by Invoice Number.
  5. Click Search
  6. Select the invoice you would like to view which is highlighted in Green

How do I send an Invoice to a player who owes money?

You can send individual invoices or you can send invoices to multiple people at a time depending on how many outstanding invoices you select.  If you send invoices to multiple people only the person receiving the invoice will see their own.
  1. Login to Pickle Juice
  2. Click on Message Center and then Messages
  3. Click on Send Invoices
  4. Once you click on Send Invoices, there is a dropdown menu of search criteria for Sending Invoices
  5. Select from the drop down to narrow your search
  6. Select the Invoice Status option All
  7. Select Filter and scroll down to select the individuals you want to send an invoice to by email
  8. Select Continue (Name this group if you want to select if in the future)
  9. Continue
  10. Type Email Message (Confirm the From Name and Reply To Address)
  11. Hit Send
  12. A link with a Pay Now Button and detail will be sent to the persons you sent it to

How do I enroll to receive texts from my team?

  1. Login and select your name on the top right corner of the page.
  2. Select the Drop-Down menu and click User Profile
  3. Scroll down to Text Communication   
  4. Check the box next to the Organization you want to receive texts from
 

How do I update my profile information, or my child’s information such as email, address or phone #?

Please note, any update you make to your user profile will update any live or open Registration Events you have registered for.
  1. Login to Pickle Juice.
  2. Click on your User Name in the top right corner of the page
  3. Select the Drop-Down option and click User Profile.
  4. You will then see the Edit options for address, email, and phone numbers.

How do I make a payment on my child’s invoice?

  1. Login to Pickle Juice
  2. Select My Invoices on your dashboard or in the top right corner click your name, and under the drop down select My Invoices.
  3. Enter the Amount next to the Invoice you would like to pay
  4. Click Pay at the bottom right of the page
  5. Select from your Existing Credit Card or add a New Credit Card

How do I accept a credit card on a players invoice who has already registered in Pickle Juice?

  1. Login to Pickle Juice
  2. Click on Payments
  3. Click on Invoice Payments
  4. Click the user drop down and start typing parent/participants name or email address, or Search by Invoice Number.
  5. Enter the Amount participant is paying in the box next to the invoice you want to record payment
  6. Click Pay
  7. Select Credit Card
  8. Select who is paying from the drop down
  9. Select New Credit Card (You can also ask if the person wants to pay with an Existing Card on file)
  10. Select Add
  11. Fill in the Credit Card #, Expiration Date, and CVV (3 digit code located on the back of card)
  12. Hit Submit at bottom of page

How do I record or accept a check in Pickle Juice?

  1. Login to Pickle Juice
  2. Click on Payments
  3. Click on Invoice Payments
  4. Click the user drop down and start typing parent/participants name or email address, or Search by Invoice Number.
  5. Enter the Amount participant is paying in the box next to the invoice you want to record payment
  6. Click Pay
  7. Select Check, type in a Reference Number or any Notes (both are optional) and Confirm Payment
                       

Where do I find the Registration Link to send via email or post on my website?

You can find Registration Links under Event Features.  You can give parents/players the option to follow a link that goes straight to your event or allow them to select from a list of all events available to register for.  You can copy and send the link via email or post on your website.
  1. Click on Registration.
  2. Click on Manage
  3. Select Activity
  4. Under Programs, select the Status as All, then select your Event
  5. Under Event Features, select Hyperlinks
  6. Go ahead, Try it!  Click the links to see where they will take you.
  7. Once you identify the link you want to send, simply copy the link and send via email or post on your website

How do Parents Use the Discount Code during Registration?

  1. Select the event you want to Register for
  2. Follow the pages through Registration
  3. The final page of registration is called Today’s Payment Recap (This is the checkout page)
  4. Enter Discount Code and select Apply
  5. Choose your Payment Option
  6. Select your Payment Type
  7. Select Payment Method and add a New Card or select an Existing Card.
  8. Select Process Payment or Submit

How do I create a Discount Code (as a team administrator) to give to a parent or student who is registering for a team?

You can create a Universal Discount Code which can be used multiple times by anyone who is registering, or an Individual Discount Code which can only be used once and by one person.
  1. Login to Pickle Juice
  2. Select Registration.
  3. Select Manage.
  4. Select Activity
  5. Under Programs, select the Status as All, then select your Event
  6. Under Event Features, select Discount Codes
    1. Universal Discount Code
      1. Click on Create New
      2. Type in the Code Name (Example - Early Bird Discount)
      3. Type in your own letters for your Universal Discount Code (Example, EARLY)
      4. Check the box for whether you want to allow the discount code to be combined with other discounts.
      5. Enter your Start Date & End Date for your Universal Discount Code
      6. Check the box for the fee discount to be applied to.
      7. Type in the Percent or $ Amount you want the discount code to be applied to.
      8. Click Save.
    2. Individual Discount Code
      1. Click on Create New
      2. Type in the participants email address
      3. Type in the participant’s first and last name
      4. Type in the code name such as (Example, fundraising discount)
      5. In the CODE box, this is the code your player will use, and it is automatically created.
      6. Check the box of whether you would like to the discount code to be combined with other discounts.
      7. Fill in your Start Date and End Date for your Discount Code.
      8. Check the box for which the discount code fee applies to.
      9. Type in the Percent amount or $ Amount for the Discount.
      10. Scroll down page, and Click Save.

How do I see how many participants have registered for an event?

  1. First Click on Registration
  2. Click on Manage
  3. Select the Activity
  4. Under Programs, select the Status as All, then select your Event
  5. Under Event Features Select Participants

How do I add Registration Fees and Optional Fees to my Registration Event?

  1. Login to Pickle Juice
  2. Click on Registration
  3. Click on Manage
  4. Select Activity
  5. Under Programs, select the Status as All, then select your Event.
  6. 6.  Under Event Features, select Edit Events.
  7.  Go the top of the page and you will see the progress bar that is highlighted in green.
  8.  Click on FEES
  9. Click on Add Fees – This is the section where you will add the fees required to register for your team or event.  You can add Event Fees which are fees required to register or participate such as: Registration Fees, Uniform Fees, Team Travel Fee, ect.  You can also add Optional Fees which parents/players can choose if they want to pay for, such as: Spirit Wear, Additional Uniform Attire, Meal Plan, etc.
    1. Event Fees (Required Fees for Your Event)
      1. Click Add Fees to create a new Fee
      2. Fill in the Name of your Fee
      3. Select the Revenue Category to report your fee under
      4. Enter Fee Amount
      5. Select Payment Plan, or Pay In Full if you would like to offer a payment plan to allow parents or, players to pay over multiple payments.  You can also allow them the option to pay in full at checkout.
      6. Click Save
    2. Optional Fees (Optional Fees For Your Event)
      1. Select Add Fee
      2. Fill in the Name of your Fee
      3. Enter Fee Amount
      4. Select Payment Plan if would like to offer a payment plan to allow parents or players to pay over multiple payments.  Select Pay in Full if you want parents only to pay in full at checkout.
      5. Click Save
    3. Payment Plan
      1. Select Create Payment Plan
      2. Choose Percent or Amount
      3. Select Number of additional payments (you can schedule up to 12 payments).
      4. Set your Due Dates
      5. Select Save

How do I add a Fundraising Campaign to an existing Registration Event?

  1. Login to Pickle Juice
  2. Click on Registration
  3. Click on Manage
  4. Select the Activity for your team
  5. Under Programs, select the Status as All, then select your Event
  6. Under Event Features, select Edit Event.
  7. Click on the Fundraising Page in the above Status Bar
  8. Fundraising – Allow for a General Donation or add a Team Fundraising Campaign with a goal.
    1. General Donations - Decide whether to allow for donations during registration by clicking yes or no. If yes is selected, a box will prompt you to select the Amounts for donations.
    2. Team Fundraising Campaign – If you would like to add a campaign select Yes.
      1. Select Add Campaign
      2. Select New or Existing Donation Campaign
      3. Fill in the Name of your Campaign
      4. Write a Description
      5. Enter Goal Amount
      6. Click Save

How do I Update or Edit My Registration Event?

  1. Login to Pickle Juice
  2. Click on Registration
  3. Click on Manage.
  4. Select the Activity
  5. Under Programs, select the Status as All, then select your Event
  6. Under Event Features, select Edit Event
    • You can proceed straight to the section of your event you want to update.  The sections are in green text located above the progress bar, and are at the top of the page.   You can make any updates needed to your event.  
    • Make sure you select Save and Exit when done

How do I Create a New Registration Event for my team in Pickle Juice?

Its easy, you can set up a New Registration for your team or sport at anytime.

  1. Login to Pickle Juice
  2. Click on Registration
  3. Click on Manage.
  4. Select Create Event.
  5. Fill out Event Information
    1. Name your event, this will be the name displayed for Registration
    2. Select Event Type (Sign up is the only option for now)
    3. Choose what Level you will set your event up at Activity or Program: The recommended default is to select Program and select what program this registration event is for such as Soccer – Boys Varsity Soccer or Girls Varsity Soccer. If your Registration is an event that will benefit an entire Activity such as a fundraiser for soccer, then you may want to set this up under Activity.  You can always make changes to this.
    4. Select the Start Date of when your registration eventshould open and End Date of when it should close.  To see your Event right away you must selectthecurrent date and time.
    5. Select your Season, Event Audience, and Age Group
    6. Give a description of your event under Event Description.  This is what parents will see on the signup page.  
    7. Fill in the Event Contact Information so parents know who to contact if they have any questions and select continue when done.
  6. Additional Information (Customize and add multiple Questions for your team.  You can also drag the questions in the order you want them to display)
    1. Select Add Question - You can add custom questions for your team, or collect Information you would like parents to answer or fill out regarding your event.
    2. Type the Question, once the Add Question box opens.
    3. Select Type of Question (Drop Down, Y/N, Text box, Phone#, or Email)
    4. If you choose the drop-down option, click on Add Answer to fill in answers.  
    5. Click Save
  7. Fundraising – Allow for a General Donation, or add a Team Fundraising Campaign with a goal.
    1. General Donations - Decide whether to allow for donations during registration by clicking yes or no. If yes is selected, a box will prompt you to select the amounts for donations.
    2. If you would like to add a Team Fundraising Campaign, select Yes, Select Add New for Campaign, Fill in the Name of your Campaign, Description, and Goal Amount.  Click Save when done.
  8. Add Documents – Set up your own Terms & Conditions for parents to agree to and upload Important Forms and Documents for parents to view or download in your registration.  This could include Travel Waivers, Physical Forms, Release & Liability Waivers, Season Schedules, Ect.
    1. Terms & Conditions - You can add custom T’s & C’s and require parents to digitally accept your terms.
      1. To Add Terms and Conditions select Yes
      2. Click the Add Terms box
      3. Select New or Existing Terms and Conditions
      4. Type the Name of the terms (such as, Travel Wavier)
      5. Type your terms for parents to accept
      6. Click Save (Under the Signature Box parents will be required to type their initials to agree to your Terms & Conditions as they go through this page).
    2. Upload Forms and Documents – You can attach forms for parents to view and download
      1. To Add a Document for a parent to view, or download during registration, select Yes.
      2. Click on Add Document
      3. Select New or Existing Document
      4. Select Add New for New Document, and fill in the Name of Document.
      5. Select file
      6. Click Save
  9. Add Fees – This is the section where you will add the fees required to register for your team or event.  You can add Event Fees which are fees required to register or participate such as: Registration Fees, Uniform Fees, Team Travel Fee, ect.  You can also add Optional Fees which parents/players can choose if they want to pay for, such as: Spirit Wear, Additional Uniform Attire, Meal Plan, etc.
    1. Event Fees (Required Fees For Your Event)
      1. Click Add Fees to create a new Fee
      2. Fill in the Name of your Fee
      3. Select the Revenue Category to report your fee under
      4. Enter Fee Amount
      5. Select Payment Plan, or Pay In Full if you would like to offer a payment plan to allow parents or, players to pay over multiple payments.  You can also allow them the option to pay in full at checkout.
      6. Click Save
    2. Optional Fees (Optional Fees For Your Event)
      1. Select Add Fee
      2. Fill in the Name of your Fee
      3. Enter Fee Amount
      4. Select Payment Plan if would like to offer a payment plan to allow parents or players to pay over multiple payments.  Select Pay in Full if you want parents only to pay in full at checkout.
      5. Click Save
    3. Payment Plan
      1. Select Create Payment Plan
      2. Choose Percent or Amount
      3. Select Number of additional payments (you can schedule up to 12 payments).
      4. Set your Due Dates
      5. Select Save
  10. Payments (Payment Option at Checkout) This section will allow you to create and display a Refund Policy, and allow for parents to Pay by Check or Cash.  The default payment option is to only allow parents to pay by credit cards at checkout. You can turn on the option to Allow Cash and Checks at registration check out.  This will require a parent to enter a Payment Code atcheck out. You will generate this code under Payment Codes in your Event Features page.
    1. Payment Method (Default is credit card payments only)
      1. Select Allow Cash and Check Payments (this is optional)
    2. Refund Policy - You can Customize your Refund Policy here.  Set the terms of your Refund Policy for your Registration Event.
      1. Choose No Refund Policy or Add New
      2. If you choose Add New, type in Refund Policy Name
      3. Type in the details of your
      4. Refund Policy in the box
        Click Save and Exit.

 

How do I Register my child for a sport in Pickle Juice?

There are two ways to login.  If you have a Pickle Juice account, you can login and register, or you can follow the link your team administrator provides you.

  1. If you already have a Pickle Juice account
    1. Simply login to Pickle Juice at app.picklejuiceapp.com
    2. Click on Registration
    3. Click on Register
    4. Select the Event you wish to register for
    5. Click on View
    6. Then click on Sign Up
    7. You will continue to follow the screens through Registration
  2. If you don’t have an account, simply follow the link your team administrator gives you to register and follow the link
    1. Select the Event you wish to register for.
    2. Click on View
    3. Then click on Sign Up
    4. Fill out the form and click on Sign Up

    5. You will continue to follow the screens through registration.
  3. Fill in Parent Information
  4. Fill in all Participant Information.
  5. Fill in any Fundraising Donations.
  6. Read Documents and type in your signature, then select Continue.
  7. Click Continue after reviewing the Fees page and Registration Recap page.  
  8. On the Payment Recap Page
    1. Enter in any Discount Codes if you have one
    2. Select a Payment Option Pay in Full or Payment Plan
    3. Select Payment Method (if you are paying by check or cash, you will need to enter a payment code
      1. If by Credit Card – Add a New or choose from Existing
      2. If by  Check/Cash: Enter Payment Code and hit submit

 

How do I create a Pickle Juice account?

You must Register for a Sport or an Event to create a Pickle Juice account. Follow the link your team administrator gave you to register. If you don’t have a link, you will need to ask your team administrator for it.

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If you’re interested in using Pickle Juice, or have any questions, fill out the form or email us at support@picklejuiceapp.com